Accessibility Statement

Our Commitment

Home Me Mortgages is committed to ensuring that our website is accessible to all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards to provide an inclusive experience for everyone.

Accessibility Features

Our website includes the following accessibility features:

• Keyboard navigation support throughout the site
• Screen reader compatibility with semantic HTML
• Alternative text for images and visual content
• High contrast color schemes for better readability
• Focus indicators for interactive elements
• Consistent navigation and page structure
• Descriptive link text and headings
• Form labels and error messages

Ongoing Improvements

We continuously work to improve the accessibility of our website. This includes regular testing with assistive technologies, user feedback incorporation, and staying up-to-date with accessibility best practices and standards.

Third-Party Content

Some content on our website is provided by third-party services. While we work to ensure these integrations are accessible, we encourage you to contact us if you encounter any accessibility barriers with third-party content.

Browser and Assistive Technology Support

Our website is designed to work with:

• Modern web browsers (Chrome, Firefox, Safari, Edge)
• Screen readers (NVDA, JAWS, VoiceOver)
• Voice control software
• Keyboard-only navigation
• Browser zoom up to 200%

Known Issues

We are actively working to address any accessibility barriers. Currently, we are not aware of any significant accessibility issues, but we welcome your feedback to help us identify and resolve any problems.

Feedback and Contact

If you encounter any accessibility barriers on our website or have suggestions for improvement, please contact us. We welcome your feedback and are committed to making necessary improvements.

Alternative Formats

If you need information from our website in an alternative format, such as large print or audio, please contact us and we will work to provide the information in a format that meets your needs.

Enforcement and Complaints

If you are not satisfied with our response to your accessibility concerns, you can escalate your complaint to:

• The Equality and Human Rights Commission (EHRC) for accessibility discrimination issues
• The Financial Ombudsman Service for service-related complaints